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Careers

Work with WIT and help build the future of Customer Experience Intelligence

We are building a platform that helps companies listen better, act faster and turn customer experience into business intelligence. We collaborate with CX Advisors, customer success profiles, growth teams, partnerships, development and AI specialists.

We are building a different way to manage customer experience

WIT combines technology, business strategy, AI and human understanding. We look for people who care about execution, clarity and measurable impact.

High-impact work

Help companies detect risks, recover customers and improve operations with real data.

AI applied to business

Work at the intersection of Customer Experience, automation, analytics and practical AI.

Regional growth

Support companies in the United States and Latin America as they scale their CX operations.

People who combine empathy, structure and business judgment

We value professionals who can listen deeply, diagnose clearly, communicate simply and execute with discipline.

Ownership

You take responsibility for outcomes, not only tasks.

Clarity

You can simplify complex problems and make them actionable.

Customer mindset

You understand both the customer and the business behind the experience.

Learning velocity

You adapt quickly and are comfortable working with technology and AI.

Professional team working with customer experience data

Profiles we are interested in

Some roles may be full-time, part-time, project-based or partner-based depending on location and timing.

CX Advisory

CX Advisor

Consultative profile to help companies interpret data, define priorities and activate customer experience improvements.

Apply
Customer Success

Customer Success Specialist

Responsible for onboarding, adoption, follow-up and helping clients turn WIT insights into action.

Apply
Growth

Growth & Partnerships

Commercial profile to build alliances, generate opportunities and position WIT in vertical markets.

Apply
Product

Product, Development & AI

Technical and product profiles interested in dashboards, automation, AI workflows and scalable CX technology.

Apply
CX advisor working with a business team

Become part of our advisor network

WIT can also be used by consultants, advisors and agencies that want to help their clients measure customer experience, detect risks and close the loop with clear operational actions.

For consultants

Add CX Intelligence to your advisory process.

For agencies

Connect marketing, reputation and customer retention.

For franchise advisors

Measure experience across locations and operators.

For trainers

Use data to support training and service improvement.

Interested in building WIT with us?

Send us your profile and tell us how you can contribute.

Contact WIT